Secretaries are not email servers…
E-mail is wonderful. With only a few clicks, you can send a message zipping across cyberspace. The only feelings you have to worry about are those of the recipient and with the possible exception of computers running Micro$oft software, your e-mail will almost always arrive at its destination, no matter how abusive you were to your computer. Unfortunately, this rosy communications model disappears when you walk into your department office.